SHIPPING POLICY
TheBooksCharm.com, operated by CRESTLINE CULTURE LLC, offers shipping options based on product availability, delivery destination, and the shipping methods available at checkout.
The estimated delivery time frames below begin one business day after your order has been shipped from our warehouse.
Order processing may take 1–3 business days, excluding weekends and holidays. During peak seasons or periods of high order volume, processing may take 3–7 business days, excluding weekends and holidays.
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Free Shipping: Standard delivery, subject to the estimated delivery time displayed at checkout.
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Speedy Delivery: $6.99, where available. Shipping fee refunds may apply if the stated delivery commitment is not met, subject to the terms displayed at checkout.
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Lightning-Fast Delivery: $14.99, where available. Shipping fee refunds may apply if the stated delivery commitment is not met, subject to the terms displayed at checkout.
If an order is refunded, the shipping fee is generally non-refundable, except where a shipping fee refund applies under the applicable delivery commitment or where required by applicable law.
Note: Shipping costs and available shipping methods are calculated and displayed at checkout. Please review the shipping charges and estimated delivery times before placing your order.
Can I change the shipping method after my order has been placed?
You may request a change to your shipping method by contacting us at support@thebookscharm.com. We will make reasonable efforts to accommodate your request if the order has not yet been shipped. Changes are subject to availability and any applicable additional shipping charges.
Can I change the shipping address after my order has been placed?
Once an order has been placed, it may be forwarded to our fulfillment or operations team for processing. If you need to change your shipping address, please contact us as soon as possible at support@thebookscharm.com.
We will make reasonable efforts to update the address if the order has not yet been shipped. Once an order has been dispatched, address changes may no longer be possible or may depend on the shipping carrier.
Bulk Orders and Organizational Purchases
If you are a bookstore, business, educational institution, or other organization looking to purchase books in bulk and require further information regarding product pricing, discounts, or shipping arrangements, please contact us at support@thebookscharm.com.
Company Name: CRESTLINE CULTURE LLC
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Website: https://thebookscharm.com/
Email: support@thebookscharm.com